Our Cloud Hosting Services deliver integrated infrastructure, upgrade and application management services to ensure your applications readily adapt as your business changes. Our expertise managing applications across hundreds of customers means your business benefits from a level of application service, scalability, insight and control difficult for companies to achieve on their own.
- One Call, One Source Complete (Technical, Functional, Business Process) Customer Support. No matter the type of question you have, our application support team provides 24/7 ITIL compliant operations support and 12/5 application and business process functional support for end-user questions.
- Full Hosting Management with a Zero Upgrade Cost Guarantee. Our managed application services include unlimited patching, management of major and minor upgrades including retrofit of customizations (reports, interfaces, custom code) to the applications and ongoing hardware refreshes and platform upgrades all with a Zero Additional Fee Guarantee.
- Greater Transparency. Get access to tools that provide exceptional transparency into the real-time productivity of your application environment and business process transactions.
- Application-Specific Resilient Technology. Rapidly available, application-aware service delivery infrastructure specifically engineered and optimized for your complete application portfolio.
- Intellectual Property Library. Comprobase customers have access to service methodologies, quality management procedures, upgrade and implementation plans and training tools, plus number of code objects.
- Reduce Application Risk. Whether the risk is from a contingency event (DR / BC), internal controls requirements / SSAE 16 (SOC1) Type 2, maintaining application performance and availability, or similar, Comprobase Cloud Hosting Services include proactive monitoring, application aware performance tuning, and fault resilient resources designed to mitigate and eliminate risk.
Before delivering our Hosting Services, Comprobase first conducts a free assessment to uncover current and future hosting needs, understand key value drivers and goals, and build a solid, cost-effective framework for your infrastructure cloud hosting services.