• Business Continuity Training and Awareness

    Provides education about what Business Continuity means, how it is different from Disaster Recovery, activities that comprise the Business Continuity lifecycle, recovery objectives, and roles/responsibilities

  • Business Impact Analysis

    A survey and interview exercise led by DR/BC Services that identifies business functions within a department or division, services that the function provides, dependencies that each function has in order to operate, and recovery objectives

  • Risk Assessment and Gap Analysis

    Recovery objectives are prioritized and compared against current capabilities to assess if a gap exists. Identified gaps are vetted with business and technology functional owners to determine if the gap(s) should be remediated through investments or additional workarounds, or if the risk is to be accepted

  • Business Continuity Planning

    Documents the activities that a department/function will perform in the event of a loss of facility, people, technology, and supplier in order to continue operations at an acceptable level within the defined recovery objectives

  • Plan Testing & Continuous Improvement

    Exercises the feasibility of DR/BC plans, and identifies areas for improvement


  • Technology Impact Assessment

    Assesses technology capabilities and provides recommendations to establish or strengthen disaster recovery capabilities within approved recovery objectives

  • Disaster Recovery Planning

    Documents the activities that Internal Computing Services system owners and external system owners will perform to recover and restore technology within the defined recovery objectives in the event of a disaster or significant business disruption